Tag Archives: insurance

What questions should you ask a removal company?

Be sure to get what you want from your removal company

We’ve been asked a range of questions over the years, from the obvious to the somewhat unusual. So, in this concept, we were wondering what questions you should be asking your removal company, regardless of which one you choose. Here’s a list of questions that we thought up between ourselves!

The ‘Pre-Move’ Survey

It’s a good idea to get a full grasp on the job at hand. Ask your removal company to send a surveyor round to your home in order to confirm the true volume of your possessions. Remember that hiding items from the surveyor will only result in an inaccurate estimate for the removal process, so discussing the true volume of the move and your requirements can help you get a grasp on the move. It’s unusual for a removal company to charge you for this process, but it can change depending on the business.

Be sure to ask the company if they can provide a packing service, as this will be an important requirement come moving day. They’ll need to dedicate a considerable amount of time to the packing process, so be sure to tell them of your needs straight away. You can include the cost incurred from this in your quote, but be aware of the cost.

To finish of this process, ask for a written quote so you have proof of the quote if needed.

Ask about the staff members

There’s nothing wrong in asking the experience and skills that the members of staff have. Remember that these will be the people who are in charge of the safety of your valuables, so it’s good to get a grasp on who they are. Are they trained? If they are, who by? All of the questions are important for peace of mind and safety policies.

Also, further questions to ask are: Will the movers be casual, contracted or full time employees? Casual workers are more than often less inclined to worry for your possessions or the responsibility the job has.

What about insurance?

Ask the removal company if you can view the details of their insurance policy. It’s good to check that it’s in date and covers any damages that can be incurred through the moving process. Remember that there are some items which won’t be covered by their insurance policies, so you may need to cover some items yourself. A number of household insurance policies actually don’t cover household times when they’re in transit, so remember this when choosing your insurance policy.

Also, ask if you can see the VOSA number of the removal company. Given that the removal process needs to operate a goods vehicle that sits above a certain weight, you’ll need to be sure that they currently hold a license issued by the Traffic Commissioners.

The details of the move

Remember to get a landline phone number and a full physical address for the business (you shouldn’t accept a PO Box as proof of legitimacy). Non-legitimate removal firms will only operate from a mobile phone, so be sure to avoid these.

Ask how the company would like to receive payment. Again, non-legitimate firms will ask for cash-in-hand payment, will reputable removal companies will have no problem taking cheques or credit cards.

Their previous feedback

Finally, it’s good to remember that you can check out their customer feedback online, as a number of websites exist which will hold reviews for millions of businesses worldwide. Looking at just how they operate and treat their past customers will give you a good general idea of whether or not you wish to deal with them.

Again, it’s important that you employ the services of a removal company that you feel generally comfortable with. Skimping on price could lead to the damage and loss of your personal possessions, so remember that cost doesn’t reflect overall performance.

NKA Removals:

Removals Amersham
Removals Ascot
Removals Aylesbury
Removals Bracknell
Removals Henley-on-Thames
Removals High Wycombe
Removals Maidenhead
Removals Marlow
Removals Newbury
Removals Reading
Removals Slough
Removals Thame
Removals Wallingford
Removals Windsor

For more removal tips, advice and prices, please visit our website.

How can you choose a removal company?

How do you choose the right removal company for you?

Whether you’re moving to a different town or even next door, choosing the correct removal company can make all the difference. Moving home can be a difficult process, so ensuring that you have a removal company to help you along the way can really make things easier.

So, we here you ask, how do I choose the right removal company for me? One that’s reliable and helpful to all of my needs? Read this blog for our tips on choosing the correct people for you.

Do you actually need a removal company?

You shouldn’t underestimate the amount of physical and mental organisation that it takes to move the contents of your home. All of your belongings, though it may not seem a lot, amount up to a consider collection and moving this to a new home can become very difficult at times. Packing your boxes is one thing, yet getting them around in and out of vans, up and down stairs is another thing completely. It can be extremely exhausting, specifically if you’re on a tight deadline. If you have a considerable amount to shift and valuable items, then it’s best to choose a removal company to do this work.

How should you choose the right removal company

How should you choose the right removal company

Shop around

Be sure to get several quotes in advance before any proposed completion date. You should take into account the costs, the service and when the move is able to be conducted. Large removal companies will offer a packing service, so you’ll be confident of everything being taken care of. Many companies will often give an instant online quote, though it’s better to get an assessment from the removal company. This allows them to get an accurate quote, helping you make a choice into a removal company.

Be sure to plan ahead

If you can, be sure to provide any details of your new property with your removal company. They should be aware of what to expect when they arrive at your property. For example, what’s the overall layout, will your furniture fit through the doors, how many flights of stairs and are there any alternative access routes?

Use the time available to you

The quotation process, depending on time frames, can take a couple of weeks. Finding a specific date can take another couple of weeks, so be sure to give yourself time to choose a removal company. Remember, you should book this up weeks in advance, so you should then be sure to look for a removal company a while before you completion date.

Get a recommendation where possible

The best way for you to choose a removal company is to try and gain a positive recommendation from a friend or family member. This will take away most of the uncertainty you may have that surrounds the expectations from the service. If you can’t gain a recommendation, then you can begin to trust your instincts and go with the company that has shown friendliness, helpfulness and professionalism. If they’re a little more expensive, ask around if you can negotiate for a cheaper price. Above all, be sure to have a good relationship with your removal company. As you’re trusting these people with your goods, a good relationship should follow.

Be sure that you have insurance

Many removal companies will already provide you with moving insurance, as this will cover against the loss or breakages of your property. Be sure that this is the case before you book, as this is an important step into your removal. You should also be sure to contact your home content insurer, but be sure to find out if your policy will insure your property.

For more on a removal company and how to choose, please visit our website.